Pricing and packages
Embrace Proactive Engagement
The Proactive Outreach Portfolio isn't just about tools - it's about enabling you to embrace the future with confidence that every customer connection is an opportunity, and every engagement a step toward building loyalty. Deployed in our multi-tenant SaaS environment - Alvaria Cloud ™M - is available in three packages sized to fit the needs of your organization.
Pricing and packages
Embrace Proactive Engagement
The Proactive Outreach Portfolio isn't just about tools - it's about enabling you to embrace the future with confidence that every customer connection is an opportunity, and every engagement a step toward building loyalty. Deployed in our multi-tenant SaaS environment - Alvaria Cloud ™M - is available in three packages sized to fit the needs of your organization.
Base
$50 /per seat
Base +
$100 /per seat
Base ++
$150 /per seat
ccaas and cec integrations
Our CCaas and CEC partners are best-n-class at what they do. Leverage their cloud inbound expertise with our compliant, proactive outbound capabilities to ensure consistently positive customer connections, streamline operations, and navigate regulatory challenges successfully
- Ujet/Google CCaaS
- Avaya
- Amazon Connect
- Five9
Enterprise single tenant Saas and on-premises
We understand the some clients may have specific requirements that call for deployment in your data center or a more private cloud enviroment. We offer options to cater those needs
*Please note that additional fees are applicable for specific deployment environments
Empower your agents and your customers will notice
The Alvaria WEM Portfolio uses software and technology to empower teams for more effective workforce engagement. Deployed in our multi-tenant S aaS environment - Alvaria Cloud™️ – it’s available in two packages sized to fit the needs of your organization
Base
$50 /per seat
Base ++
$150 /per seat
wem connectors - 2 Included in base package
Additional available to purchase. Where a custom integration is identified, we will engage our PS team to scope the effort
workforce managament connectors
- Alvaria CX Suite™️
- Aspect® Unified IP®
- Amazon Connect
- Attune
- Avaya (multiple)
- Cisco (Multiple)
- Five9
- Genesys (Multiple)
- Gladly
- InContact
- ipScape
- Kana
- LivePerson
- Mitel
- Pega/OpenSpan
workforce managament connectors
Additional available to purchase. Where a custom integration is identified, we will engage our PS team to scope the effort
Enterprise single tenant Saas and on-premises
We understand the some clients may have specific requirements that call for deployment in your data center or a more private cloud environment. We offer options to cater those needs. It's important to note that these options involve an uplift in costs, both in terms of personnel resources and budget allocation.
*Please note that additional fees are applicable for specific deployment environments
- Recording storage and playback may require integration connector development
- Only includes connectors that are pre-build and available
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Better engagement, productivity, and so much more
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